EmblemHealth Launches New Digital ID Cards for Enhanced Member Experience
New York City, NY – EmblemHealth, one of the nation’s largest non-profit health insurers, announced today the launch of their new digital ID card feature, aimed at enhancing the member experience and improving access to important health information. The new feature allows members to access their ID cards digitally through the EmblemHealth mobile app, making it easier for them to have their information readily available whenever needed.
“We are thrilled to introduce this new digital ID card feature for our members,” said Karen Ignagni, President and CEO of EmblemHealth. “We are always looking for ways to improve the member experience and provide better tools for our members to manage their health and wellness. With the new digital ID card, our members can easily access their information on-the-go, without the hassle of carrying around a physical card.”
The new digital ID card feature is available to all EmblemHealth members through the EmblemHealth mobile app, which can be downloaded from the App Store or Google Play. Once members have downloaded the app and logged in, they can access their digital ID card by navigating to the ID card section of the app. From there, members can view and download their digital ID card, as well as access important information such as their member number, plan details, and contact information for EmblemHealth customer service.
In addition to providing easy access to their ID cards, the new digital feature also allows members to update their personal information, such as address and contact information, directly through the app. This streamlined process eliminates the need for members to call in or visit an EmblemHealth office to make updates, saving them time and hassle.
“We understand that our members lead busy lives and may not always have their physical ID card on hand,” said Ignagni. “With the new digital ID card feature, our members can rest assured that they always have access to their important health information, no matter where they are. This is just one of the many ways we are working to make healthcare more convenient and accessible for our members.”
EmblemHealth’s new digital ID card feature comes as part of the company’s ongoing efforts to innovate and improve the member experience. In recent years, EmblemHealth has launched several digital tools and resources, including a telehealth platform, a wellness app, and a member portal, all aimed at helping members better manage their health and wellness.
“We are committed to providing our members with the best possible healthcare experience,” said Ignagni. “We believe that by leveraging technology and innovation, we can make healthcare more convenient, accessible, and personalized for our members. The new digital ID card feature is just the beginning of our efforts to enhance the member experience, and we look forward to introducing more innovative tools and resources in the future.”
EmblemHealth members can download the mobile app and access their digital ID cards starting today. For more information about the new digital ID card feature or to learn more about EmblemHealth’s digital tools and resources, visit emblemhealth.com.
