Fort Bragg ID Card Facility Reopens with Enhanced Services and Safety Measures
Fayetteville, North Carolina – The Fort Bragg ID Card Facility, located on Reilly Road, has recently reopened its doors to military personnel, retirees, and their dependents after being closed for several months due to the COVID-19 pandemic. The facility, which issues and renews identification cards for individuals affiliated with the U.S. Army installation, has implemented several enhanced services and safety measures to ensure the well-being of its customers and staff.
Upon entering the facility, visitors are greeted by a new check-in process that includes temperature checks, health screenings, and mandatory mask-wearing. Social distancing markers have been placed throughout the waiting area to encourage individuals to maintain a safe distance from one another. Additionally, hand sanitizer stations are readily available for use, and the facility undergoes regular deep cleaning and disinfection throughout the day.
“We are committed to providing a safe and efficient experience for our customers while also prioritizing their health and well-being,” said Sgt. 1st Class Maria Johnson, the facility manager. “We understand the importance of having a valid ID card, especially for access to on-base facilities and services, so we have taken every precaution to ensure that our customers can obtain or renew their cards in a secure environment.”
In addition to the safety measures implemented, the Fort Bragg ID Card Facility has expanded its services to meet the needs of its customers. The facility now offers appointment scheduling through its online portal, allowing individuals to select a convenient date and time for their visit. This new feature helps reduce waiting times and allows for a more streamlined and personalized experience.
“We have seen a significant increase in the number of customers using our online appointment system, which has been instrumental in managing the flow of visitors and reducing overcrowding,” said Sgt. 1st Class Johnson. “It has allowed us to better serve our customers and ensure that everyone receives the assistance they need in a timely manner.”
In addition to issuing and renewing ID cards, the facility provides a range of other services, including DEERS enrollment, Common Access Card (CAC) issuance, and dependent ID card issuance. The staff at the facility are highly trained and knowledgeable in all aspects of ID card services, ensuring that customers receive accurate information and assistance with any questions or concerns they may have.
“We strive to provide the best possible customer service to all individuals who visit our facility,” said Sgt. 1st Class Johnson. “Our team is dedicated to ensuring that each customer’s needs are met and that they leave feeling satisfied and confident in the services they have received.”
As the Fort Bragg ID Card Facility continues to navigate the challenges posed by the COVID-19 pandemic, it remains committed to providing essential services to the military community. The facility’s enhanced safety measures, expanded services, and dedication to customer satisfaction are a testament to its ongoing commitment to excellence and to the well-being of those it serves.
For more information about the Fort Bragg ID Card Facility, including hours of operation, service offerings, and safety protocols, visit their official website or contact the facility directly.
